Policy

Privacy Policy

Your Trust is Our Priority.

Last updated December, 15th 2025

1. Who We Are

Africa HR Solutions Ltd (“Africa HR”, “we”, “us”, “our”) is a Mauritius-incorporated company providing Employer of Record, payroll, HR administration, and related outsourcing services across Africa.
Our registered office is at:
Wall Street Cybercity, 3rd Floor, Carleton Tower, Ebene, 72201, Mauritius.
This Privacy Policy applies to Africa HR and any affiliated entities involved in providing our services.

This policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us, including when you visit www.africa-hr.com (the “Website”).

 

2. Personal Data We Collect

We may collect the following categories of personal data depending on your interaction with us:

Data you provide directly

  • Name, job title, employer, country of residence
  • Business or personal address, email address, and phone numbers
  • Information submitted through our Contact Form or Quote Request
  • CVs, qualifications, work history (for job applications)
  • Financial information relevant to payroll services or invoicing
  • Any other personal data you voluntarily choose to provide that is relevant to our services or interactions with you.

Technical and Usage Data

Collected automatically when you use our Website:

  • IP address, browser type, operating system
  • Device identifiers, access dates/times
  • Pages viewed before/after visiting our Website
  • Cookie and analytics data

Special Categories of Personal Data

Where required for our HR, onboarding, payroll, or compliance functions, and only as permitted by the Data Protection Act 2017 and applicable law:

  • Identification information (passport/ID details)
  • Health data strictly limited to fitness-for-work or statutory compliance
  • Trade union membership (where relevant for employment compliance)

We will only process sensitive data when necessary, lawful, and strictly limited to service-related needs.

3. Personal Data Collected When Using Our Website

When you:

Subscribe to marketing updates:

We collect your name and email address. You may unsubscribe at any time.

Submit a job application:

We collect your CV, contact details, qualifications, work experience, and other information needed to process your application.

Use our Website:

We use cookies, analytics tools, and similar technologies to improve functionality and security.

4. How We Use Your Personal Data

We process your personal data for the following purposes:

  • To provide Employer of Record, payroll, HR, and administrative services
  • To communicate with you and respond to your enquiries
  • To process job applications and manage recruitment
  • To fulfil contractual obligations with clients or workers
  • To comply with legal, regulatory, or tax obligations
  • To manage financial transactions and invoicing
  • To improve Website performance and user experience
  • To conduct internal reporting, analytics, and service improvement
  • To send newsletters or marketing communications (with consent)
  • To protect against fraud or unauthorised activity

We will only process personal data where we have a lawful basis, such as consent, contractual requirement, legitimate interests, or legal obligation.

5. Disclosure of Personal Data

We may share your personal data with:

  • Employees of Africa HR who require access for operational purposes
  • Subsidiaries and affiliates relevant to providing our services
  • Third-party service providers (e.g., payroll processors, IT hosting, analytics tools, legal and accounting professionals)
  • Clients and partners where required for employment, onboarding, or payroll processes
  • Regulators, tax authorities, or law enforcement when required by law
  • Professional advisers assisting in our business operations
  • Successor entities in the event of mergers, acquisitions, or restructuring

All third parties receiving personal data are contractually bound to confidentiality and data protection obligations.

6. International Transfers

As we operate across multiple African jurisdictions, data may be transferred outside Mauritius.
Where international transfers occur, we implement appropriate safeguards, including standard contractual clauses and compliance with the Data Protection Act 2017.

7. Direct Marketing

We will only send marketing materials if you have opted in.
You may unsubscribe at any time by selecting “unsubscribe” in our communications or by contacting us directly.

8. Retention of Personal Data

We retain personal data only for as long as required to fulfil the purposes for which it was collected, including legal, tax, and audit requirements.

In most cases, this means we retain data for up to 10 years, in line with Mauritian legal prescription periods.
Some information may be retained longer if anonymised.

9. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate interests necessary for our business operations

10. Data Security

We use technical and organisational security measures, including encryption, access controls, secure servers, and regular system monitoring.
However, no method of online transmission is completely secure, and we cannot guarantee absolute protection.

11. Children and Minors

Our Website and services are not intended for children under 16.
We do not knowingly collect their data. If you believe we have inadvertently done so, please contact us.

12. Third-Party Sites

Our Website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.

13. Your Rights

Under applicable data protection laws, you may:

  • Request access to your personal data
  • Request correction or deletion
  • Object to processing
  • Request restriction of processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, contact us using the details below. We may require verification of your identity before processing your request.

If you are not satisfied with how we handle your request or believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Data Protection Office of Mauritius.

 

Contact Us

Africa HR Solutions Ltd
Wall Street Cybercity, 3rd Floor
Carleton Tower, Ebene, 72201, Mauritius
Website: https://africa-hr.com
Email: info@africa-hr.com
Phone: +230 465 3100